Privacy Policy

At IceMachines, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase. By using our website, you consent to the collection and use of your information as outlined below.

Information We Collect

We collect both personal and non-personal information to enhance your shopping experience and provide the best service possible. The information we collect includes:

Personal Information: When you make a purchase or register on our website, we collect personal details such as your name, email address, phone number, shipping address, billing address, and payment information (credit card number, billing details, etc.).
Non-Personal Information: We may collect non-personal information such as your IP address, browser type, device information, and browsing behavior on our site. This data is collected automatically through the use of cookies and similar technologies.

How We Use Your Information

We use your information for various purposes, including but not limited to:

Order Processing: To process and fulfill your orders, including delivering products to your specified address.
Customer Service: To communicate with you regarding your orders, inquiries, and to provide customer support.
Marketing: To send promotional emails, special offers, and product updates (if you have opted-in to receive such communications).
Improvement of Services: To analyze website performance, improve our services, and offer a better shopping experience.
Legal Compliance: To comply with applicable laws and regulations and prevent fraud or other illegal activities.

How We Protect Your Information

We take your privacy seriously and use industry-standard security measures to protect your personal information. This includes:

Encryption: We use SSL encryption to protect sensitive data, such as credit card information, during transmission.
Access Control: We limit access to your personal information to authorized personnel only.
Secure Servers: Our website is hosted on secure servers to ensure the safety of your information.

While we take all reasonable measures to protect your personal information, please be aware that no security system is completely foolproof, and we cannot guarantee the absolute security of your information.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:

Service Providers: We may share your information with trusted third-party service providers who assist us with processing orders, payment processing, and customer service. These providers are only authorized to use your information for the purpose of providing these services.
Legal Compliance: We may disclose your information if required to do so by law, such as in response to a subpoena or legal request.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience, personalize content, and analyze website traffic. Cookies are small files stored on your device that allow us to recognize you and remember your preferences.

You can choose to disable cookies in your browser settings, but this may limit some features and functionality of our website.

Your Rights

You have the right to:

Access: Request access to the personal information we hold about you.
Correction: Update or correct any inaccuracies in your personal information.
Deletion: Request the deletion of your personal information, subject to certain legal exceptions.
Opt-Out: Opt-out of receiving marketing emails from us at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page, and the updated policy will take effect immediately upon posting. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about our Privacy Policy or wish to exercise your rights, please contact us using the details below:

Contact Details:

Email: contact@icemachines.shop
Phone: +1 804-541-2011
Address: 1901 Meadowville Technology Parkway, Chester, VA 23836

Thank you for trusting IceMachines with your personal information. Your privacy is important to us, and we are committed to protecting it.